CONTAINERS & STORAGE FAQS

Our units are built with reflective tops to deflect the heat and have air vents so air circulates so they are built to take excellent care of your belonging but for extra protection, you can use any moisture absorber product such as Damp Rid to help control humidity in your Container.

No, you cannot store a car in a SnappyBox container. Not only would it be unlikely to fit, it’s also incredibly dangerous to do so.

Hazardous Materials such as toxic chemicals, gas, liquids, substance, material or waste, lawn mowers, motorized vehicles and illegal items cannot be placed in a SnappyBox Container.
We also recommend that heirlooms, irreplaceable artifacts, deeds, legal notices, forms of currency and items that are not your personal property are not placed in the Container. Refer to your rental agreement for additional restrictions on what cannot be stored in the Container.  HUMAN OR ANIMAL HABITATION IS ALSO SPECIFICALLY PROHIBITED.

Definitely! You may access your SnappyBox Container as often as needed with no additional charges. Before accessing your Container, you’ll need to schedule the visit with our Service Center with ample notice (usually 24-48 hours). Container access can be scheduled through Chat or by calling our Service team.

If you’re having trouble opening your container door, items may have shifted during transit. You can reach out to our Customer Care Team who can assist you and give you suggestions on techniques to get the door open.

The maximum weight limit for our containers are: 12’ Container = 4,700 lbs, 16’ Container = 4,200 lbs, and 20′ Container = 3700 lbs.
Customers do not have to calculate their content’s weight, so the weight limits should be used as a guideline when packing the container. If you’re concerned that you may be approaching the maximum weight, pick out your heaviest items and look for comparable items online. Most retail websites will list the weight of their items. The total weight of your heaviest items shouldn’t exceed 75% of the total allowed weight. Heavy items to consider are appliances, sofas, large entertainment centers, bookcases, bedroom chests, safes, exercise equipment, pianos and pool tables.

Please call our Customer Care Team for information or you can find that information out on our reservation form.

The SnappyBox delivery truck is equipped with a vertical hydraulic lift system, designed to reduce shifting of your contents. It securely transports the SnappyBox container to and from your location.

SnappyBox containers are weather-resistant. The container is designed to protect your items against typical weather conditions such as falling rain and snow.

All of our containers have e-track slots. Straps can be rented from SnappyBox or you can use your own.

SnappyBox containers have been determined to withstand wind velocities of up to 110 mph winds when fully loaded, depending on weather conditions and container placement.

SnappyBox containers are made of a steel frame with specially designed, aluminum skin panels, and a galvanized roof. SnappyBox containers do not allow sunlight inside of the container which could cause fading and increased humidity. There is a light-weight steel swing door and e-track on the interior walls for you to tie down your belongings for transit.

Our 8×8′ units typically hold around 1-2 rooms of furniture and belongings (appx. 800 sq ft of livng space), our 8×16′ holds around 3-4 total rooms (appx. 1500 sq ft of living space), and our 8×19′ holds around 4-5 total rooms (appx. 2000 sq ft of living space). These estimates are based on past customer testimonies and are not a guarantee that you will fit that exact amount into our units.

Our containers are inspected and cleaned prior to delivery by our dedicated service technicians.

All of the latches on our units are sliding latches. Slide all the way to the left to open, and then slide all the way to the right to close.

You will see two holes that you can slide your lock through on the latch; make sure the latch is slid all the way to the right in the closed position and place your lock through either of the holes.